Client Relationship Manager

PMG is a leading strategy consultancy built for the world's top talent. We specialize in seven core areas: Operations & Strategy, People & Organizations, Customer Experience, Mergers & Acquisitions, Marketing & Branding, BPO & Fractional Talent, and Crisis & Transition Management. We don't hire to fill seats; we hire to elevate the work.

Our consultants operate across industries, regions, and disciplines, using our proprietary methods and their own expertise to create breakthrough insights for the toughest problems across industries. One month you might be solving operational blind spots in a billion-dollar logistics operation; the next, building a market-entry strategy for a hyper-growth SaaS startup. The breadth is the point, and we believe our clients already have the knowledge they need to succeed; they know how to run their business, and they need expertise in solving a problem. Your expertise is that expertise.

We're remote-first, asynchronous by design, and merit-driven to the core. Our hiring process is built on objective evaluation, and we actively seek talent in overlooked places and judge candidates on capability alone.

If you operate at the top of your field and want a career defined by impact rather than location, you're in the right place.

As a Client Relationship Manager with PMG, you will be responsible for overseeing client engagements, ensuring project success, and managing long-term client relationships. This role is ideal for experienced professionals with strong customer-facing expertise, project management skills, and the ability to oversee multiple projects simultaneously. Client Relationship Managers act as the bridge between PMG's consultants and clients, ensuring seamless communication, timely project execution, and a superior client experience. You will manage project timelines, status updates, and strategic discussions while collaborating with PMG's consulting teams to deliver high-impact solutions. This role requires a high degree of professionalism, strategic thinking, and the ability to maintain strong, trusted relationships with clients.

• Bachelor's degree in Business, Communications, or related field required
• MBA or equivalent preferred

• Serve as primary point of contact for multiple clients, ensuring strong, long-lasting relationships
• Oversee multiple consulting engagements simultaneously, ensuring projects remain on schedule, within scope, and aligned with client objectives
• Provide regular status updates, insights, and reports to clients and PMG leadership
• Work alongside PMG consultants to refine strategies and address challenges
• Identify potential project risks early and proactively develop solutions
• Identify opportunities for expanding PMG's services within existing client relationships
• Monitor client satisfaction metrics to ensure high-quality experience and foster long-term partnerships.

• 7+ years of professional experience in client relationship management, consulting, or strategic business roles with proven ability to manage high-profile client accounts
• Experience managing multiple projects and coordinating with consulting teams
• Strong ability to build rapport, articulate strategic insights, and present findings persuasively
• Proficiency in managing complex projects with clear milestones, timelines, and deliverables
• Experience with CRM platforms and project management tools highly advantageous
• Demonstrated ability to drive client satisfaction and optimize project outcomes
• Ability to navigate dynamic client environments and proactively address challenges.

All job postings by PMG Consulting are required to adhere to our Hiring and Equal Employment Opportunity (EEO) policy. We encourage all candidates to review this policy to better understand our commitment to fostering an inclusive, fair, and diverse workplace. To view our full Hiring and EEO policy, please visit https://www.askpmg.com/legal/hiring-equal-opportunity.

Please note that any information you submit through Origin, or through other platforms as we post roles, will be stored and maintained in accordance with our Privacy Policy. For more details on how we handle your data, please visit https://www.askpmg.com/legal/privacy-policy.

To learn more about working with PMG and our hiring process, visit our careers page at https://askpmg.com/careers, or view all of our open positions at https://askpmg.com/careers/origin.